The ProspectPrep to Pro · iPhone
Support
Found a bug, lost a purchase or have an idea for the game? Write to me directly. I build The Prospect myself and read every message, usually replying within two working days.
To help me fix things faster, include your iPhone model, iOS version, the app version (shown on the App Store or TestFlight page) and what happened just before the problem. A screenshot helps a lot.
Purchases and Prospect Pro
- Missing purchase: make sure you are signed in with the Apple ID you bought with, then use Restore Purchases in the Shop. Still missing? Email me with the date of the purchase.
- Cancel Pro: iPhone Settings > your name > Subscriptions > The Prospect. Pro stays active until the end of the paid period.
- Refunds are handled by Apple: go to reportaproblem.apple.com.
My career
- Your career is stored on your iPhone, not on a server. Deleting the app deletes your careers.
- Moving to a new iPhone: restore it from an iCloud or computer backup of the old one and your careers come along.
- Pro never changes how a career plays out. If something feels unfair, tell me, that's a bug.
TestFlight beta
Email me the address of your Apple ID and I'll send a TestFlight invite. Beta builds expire after 90 days; TestFlight updates them automatically. Send feedback from TestFlight (take a screenshot in the app) or by email.
Privacy
The app doesn't track you. Details are in the privacy policy.